Terms & cancellation.

Terms of Service

By booking with The Seasonal Collective, you agree to the following terms. These terms may be updated seasonally; the version posted at the time of your booking applies.

Bookings & Payment

A 50% deposit is due at booking through our secure Stripe checkout. Your delivery date is not held until the deposit succeeds. The remaining balance is due at delivery.

Delivery & Access

Please ensure your delivery area is accessible and clear of obstructions on your scheduled date. If our team is unable to access your property during the selected window, a rescheduling fee may apply.

Product Variation

Pumpkins, gourds, mums, and other seasonal materials are natural products sourced from local farms. Color, size, and availability may vary slightly from photos shown on this site; our team will select the best available materials to match your chosen palette.

Cancellation Policy

• Cancellations made 14 or more days before your scheduled delivery date receive a full refund of the deposit paid.
• Cancellations made 7–13 days before delivery receive a 50% refund of the deposit paid.
• Cancellations made less than 7 days before delivery are non-refundable.
• Rescheduling is available at no charge with at least 5 days' notice, subject to availability.
• In the rare case we're unable to fulfill a booking, you will receive a full refund.

To cancel or reschedule, please email us at info@seasonalcollectivemo.com or text/call us at (417) 233-1432 as soon as possible.